Privacy Policy

1. Personal data operator

Operator: ECU PRO LLP, Business Identification Number 221040012962, 217 Shaimerdenov Street, Shymkent, Republic of Kazakhstan. Contact: info@ecupro.kz, +7 (705) 763-01-86.

2. Data processed

Depending on how the user interacts with the website, the operator may process a name, telephone number, email address, delivery details, order information and support requests. When the website is visited, technical information may also be processed, including IP address, browser and device details, cookies, pages viewed and website activity.

3. Purposes

• creating and maintaining an account;
• placing, paying for, fulfilling and delivering an order, and providing access to or activation of a digital product;
• responding to requests and contacting the customer about an order;
• maintaining records and complying with obligations under the laws of the Republic of Kazakhstan;
• operating, securing and improving the website.

4. Legal basis and processing

Processing is carried out where and as permitted by the laws of the Republic of Kazakhstan, including on the basis of consent or as necessary to enter into and perform a contract. Data is limited to what is relevant to the purposes of processing.

5. Storage and disclosure

The website database is hosted on a server in the Republic of Kazakhstan. Data is retained for as long as necessary for the stated purposes or for a period required by the laws of the Republic of Kazakhstan.

To fulfil an order, necessary information may be disclosed to the payment provider or bank and the delivery service selected by the user. The website lists Kaspi, Robokassa, Visa, YooMoney, PayPal and USDT payment methods, and CDEK and EMS delivery. The information disclosed depends on the selected method. Certain external services may process technical or payment information outside the Republic of Kazakhstan under their own terms and applicable law.

The website uses cookies and loads the mc.yandex.ru analytics resource. Technical information may be transmitted to that service when the website is visited. The operator does not publish personal data in publicly accessible sources.

6. User rights

The user may contact the operator to request access to, correction, blocking or deletion of personal data, or withdrawal of consent where withdrawal is permitted by law and there are no outstanding obligations. Requests may be sent to info@ecupro.kz. The applicable response period and procedure are established by the laws of the Republic of Kazakhstan.

7. Changes

The current version of this policy is published on this page.