Shipping and payment

Basic conditions:

1. Shipping software does not require the use of hardware (activation), by electronic mail in working days within 1-24 hours (usually 1-2 hours during working hours), after receipt of payment and activation request indicating the data on the device. What data is required for activation?

2. Sending of parcels and packages from Kazakhstan within 48 hours on the first working day after the day of receipt of payment. In exceptional cases, for objective reasons, there may be slight delay in sending.

3. After sending the order you will receive a tracking number to track the shipping process on the website of the carrier.

The ways of delivery:

Subject to international shipping of goods, the ECUPRO KZ guarantees delivery to the destination country. The store does not bear the risks of customs clearance, as well as the risks of loss of the parcel within the recipient's country.

The order can be paid:

Conditions of refund:

Return of the transferred funds is in Your Bank account within 5-30 working days (the date depends on the Bank that issued Your Bank card).